O2 iPhone customer survey asking about MMS
One of the things I like about Twitter is how often it scoops my RSS reader. On my laptop I run the TweetDeck client, which can maintain regular polls of search terms into search.twitter.com. One term I search on is “O2″, dating back to the iPhone 3G launch hassles when I was monitoring the stock levels in Twitter. This search term meant I found out about the O2 MMS security problem several days before it hit the tech news, and it showed up something else interesting today: the contents of a customer survey that O2 had emailed around.
Finding an invite to the survey in my own email, I had a look. After a bunch of waffle about various things (”are you aware of visual voicemail? How many times a week do you use the App Store?”) I got to the stuff about MMS. From memory, the broad outlines of what the survey wanted to know were:
- was I aware that the iPhone couldn’t do MMS?
- had I used MMS before owning an iPhone?
- had I tried sending/receiving photographs via email on my iPhone?
- same, but using social networking sites instead of email?
- same, but using an alternate MMS-capable handset?
- how convenient/inconvenient did I find these alternatives, compared to MMS?
- would I use an app from the App Store to send/receive MMS, at the rate of 1 MMS = 4 SMS from the allowance, if it was free?
- same, but if it cost £2.50?
- same, but if it cost £5.00?
We’ve seen rumours that AT&T might be bringing an MMS app to the iPhone; I would suggest that O2 are in the early stages on considering this option too.
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